FAQs

How much are tickets?
The ticket prices for the 2017 festival can be found on the Tickets page.
Please note that there is a $2.50 booking fee per ticket, and a 1.5% credit card fee charged on the transaction total.

How do I buy tickets?
Tickets can be purchased online using your Mastercard or Visa Card or Visa/Master Card Debit Card from the Tickets page, or in person at Oxtix retail outlets. Tickets can also be purchased over the phone by calling 1300 762 545 between 9am and 5pm AEST Monday to Friday.

What are the gate opening times?
Thursday 16 Nov 2017 – 9am – 5pm Camping Entry only
Friday 17 Nov 2017 – 9am to 11pm
Saturday 18 Nov 2017 – 9am to 11pm
Sunday 19 Nov 2017 – 9am to 9pm
Monday 20 Nov 2017 – Depart camping area before 12 midday

How do I receive my tickets?
Upon successful completion of your purchase a confirmation email is sent to your email address with your tickets and receipt attached.

How do I purchase an additional youth ticket?
Please contact Oztix on 1300 762 545 to add a Youth Ticket to an existing order.

Can I purchase a youth ticket online without a guardian ticket?
No. Please ask your Guardian to contact Oztix on 1300 762 545 to purchase the ticket.

I have purchased a guardian ticket rather than an adult ticket. Will this be an issue?
No.

What is the early bird ticket round?
Early Bird tickets are available from ???. After that all tickets will be at the full price. Tickets at the gate will incur a 20% premium and numbers will be strictly limited at the gate so it is advisable to book tickets well in advance to ensure entry to the event.

What is a ‘Full Event pass’ ticket?
A full event pass ticket is valid for the 4 day, 3 night duration of the festival.

Do I need to know the day I am coming before I buy a ticket?
No. You will purchase a one day ticket. On entry your ticket will be scanned and replaced with a wristband for entry on that day only.

Are there 2 or 3 day tickets?
No. Only Full Event Pass tickets and Single Day & Evening tickets are available. If you would like to come for more then one day you will need to purchase multiple single Day & Evening tickets.

Are there student/pensioner discounts?
No. We aim to keep our festival tickets prices as low as possible for everyone and provide discounts through the ticket Earlybird offer. We also have an extensive volunteering program where people can volunteer for 6 hours per day at the festival in exchange for a festival ticket.

→ Apply for a volunteer position

Can I give my ticket away?
Yes. The name on each ticket can be changed by the purchaser. Please contact us on 07 4655 1679 to amend any ticket names.

Can I share my full event ticket with someone else?
No. One ticket can only be exchanged for one wristband. The festival wristband must be worn at all times. If the festival wristband has been tampered with you will not gain entry to the festival.

What if my name is not on my ticket?
The purchaser of the ticket must ensure that the name on each ticket is correct and photo ID will be required at the Festival Entry Gate.

Can I get a refund?
No. We have a strict No Refund Policy on all tickets.

How do I book for workshops?
Workshops will be running constantly during the festival and you can simply turn up at the programmed time. Each workshop will operate on a first in first served basis.

How do I purchase a programme or poster?
Posters and programmes can be purchased from the Cully Fest Shop during the festival. You can alternatively download the programme from the website.

Do my children require ID?
Generally no. We would encourage youth who have ID to bring as they may be required to show proof of age.

How do I access the free shuttle services?
The free shuttle services will operate constantly throughout the festival with a regular route and timetable. You only need show the driver your ticket or pass to gain free entry on the shuttle. A full timetable will be available online and displayed at all accommodation and camping areas as well as in the festival precinct during the festival.

When do gates open?
Cully Fest gates open from 9am-11.30pm each day

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